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Frequently Asked Questions


Do you perform smog tests?

We do not perform tests, but we are a Gold Shield certified repair station if you have failed a test.


Do you use after-market parts like the other repair facilities other than the dealer?

We can give you the option of using either factory or after-market parts.


Can I drop off my car before or after your hours of operation?

Yes, just call us and we can make arrangements for after hours drop-off.


Would you need to keep my car a few days or can I have it back the same day?

Most of the work needed is finished within that day.  If the repair is extensive or if we need to order a part that the dealer does not normally carry in their inventory, the car could stay at the shop additional days.

Do you accept credit cards?

Yes, we accept VISA, MasterCard as well as checks, debit cards and cash.


How much training and experience do your technicians have?

All our technicians are ASE certified and have a combined total of 142 years experience.


Do you guarantee your work?

We offer 90 days or 4,000 miles on labor and parts, which ever comes first.  Warranties are for factory defects in their products and does not include normal 'wear and tear'.


Are vehicle repair records maintained in a computer for reference?

We have computer software that enables us to keep records of repair work on all vehicles.  It can also be printed out in case you decide to sell your car and want to give the new owner, records of the repairs performed.


Mike's Automotive Inc.
1638 Placentia Avenue, Suite C, Costa Mesa, CA 92627  ph: (949) 631-4690   fax: (949) 631-3827  email: mikesautocm@att.net

We're looking forward to helping you get the most out of your vehicle!


Last modified: January 14, 2008